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04/25/2012

QUESTIONNAIRE - HRM POLICIES AND PRACTICES: CASE STUDY OF THREE SMALL MEDIUM ENTERPRISES (SMEs)


HRM POLICIES AND PRACTICES: CASE STUDY OF THREE SMALL MEDIUM ENTERPRISES (SMEs)

 

Direction: Please ü the appropriate box. Example: þ.

Questionnaire for

¨ Northampton Golf Club

¨ Prospects Recruitment Agency

¨ Enfield Asian Carers

 

I. Personal Information

1) Name:

2) Gender       

¨ Male           

¨ Female

3) Age

                        ¨ 18-25 years                         ¨ 26-35 years

¨ 36-45 years                         ¨ 46-55 years

¨ 55 and above

4) How long have you been working in this SME

                        ¨ Less than 1 yr

                        ¨ 1 to 5 years

                        ¨ 6 to 10 years

                        ¨ 11 to 15 years

                        ¨ More than 15 years

5) Which best describes your position/role

                        ¨ HR manager/staff                                     

¨ HR personnel

                        ¨ Employee relations manager/staff 

 

II. HR Policies-related

Direction: Please ü the box that applies. Example: þ.

6) HR policies about learning and development

                        ¨ Employee training and development                     

¨ Educational assistance

                        ¨ Educational leave

¨ Education leave of absence with pay

¨ Career development

¨ Workshops and seminars

7) HR policies about reward management

¨ Performance planning and evaluation

¨ Performance correction/feedbacking

                        ¨ Compensation

                        ¨ Compensatory leave

                        ¨ Overtime leave

                        ¨ Recognition

¨ Pay adjustments

¨ Flexible benefits plan

¨ Continuous service

8) HR policies about people resourcing

¨ Equal employment opportunity

¨ Hiring (vacancy, length of time applications, who can apply, prioritization of applicants)

                        ¨ Types of employment/classification of jobs

                        ¨ Nepotism

                        ¨ Temporary and casual appointments

                        ¨ Rates of pay for new employees

                        ¨ Unique hiring situations

                        ¨ Interviewing

                        ¨ Candidate testing

                        ¨ Recruitment advertising

 

III. HR Practices-related

Directions: Encircle the number that best corresponds to your answer.

                                    1          -           Strongly Agree

                                    2          -           Agree

                                    3          -           Uncertain

                                    4          -           Disagree

                                    5          -           Strongly Disagree

9) Learning and development practices

a) There is a process to assess employee training needs

                        1     2     3     4     5

b) There is a process to assess individual development needs

1     2     3     4     5

c) Employees are availing themselves of the training opportunities

                        1     2     3     4     5

d) Learning and development needs are reflected in the corporate budget

1     2     3     4     5

e) Legal requirements are considered in the training needs

                        1     2     3     4     5

f) Employee development plans are addressed in performance appraisals

                        1     2     3     4     5

g) Job skills, knowledge and ability are considered in training needs

                        1     2     3     4     5

h) Training resources are coordinated

                        1     2     3     4     5

i) Results of trainings are monitored and evaluated

                        1     2     3     4     5

j) Cost is considered in choosing training programmes

                        1     2     3     4     5

k) Return on investment on training is measured

                        1     2     3     4     5

 

10) Reward management practices

a) There is a provision for health care benefits and the organization pays for it

                        1     2     3     4     5

b) Life and disability insurances are provided to the employees

1     2     3     4     5

c) A retirement plan for all employees is offered

                        1     2     3     4     5

d) Number of days of leaves is determined based on extent of service

1     2     3     4     5

e) Variable cash compensation are offered to the employees

                        1     2     3     4     5

f) Different types of arrangement are retained

                        1     2     3     4     5

g) Performance of all employees are reviewed

                        1     2     3     4     5

h) Evaluation of performance is based on job description and objectives

                        1     2     3     4     5

 

11) People resourcing practices

a) Competency profiles are designed individually

                        1     2     3     4     5

b) Form of job description are initially formulated

1     2     3     4     5

c) Prior to new employees, job descriptions and specifications are reviewed

                        1     2     3     4     5

d) Internet and intranet recruiting tools are utilized

1     2     3     4     5

e) Referrals are important  

                        1     2     3     4     5

f) Internal candidates are prioritized than external candidates

                        1     2     3     4     5

g) Applicant testing and assessment is widely used

                        1     2     3     4     5

h) Behavior-based interviews are critical

                        1     2     3     4     5

 

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