Thesis Chapter 3 - Factors That Affect Employee Motivation, Employee Retention And Employee Turnover
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Methods And Procedure
This chapter will discuss the method of research to be used, the respondents of the study, the sampling technique, the instrument to be used, the validation of the instrument, the administration of the instrument and the statistical treatment of the data that will be gathered.
Method of Research to be Used
This study will use the descriptive approach. This descriptive type of research will use interview, observation and questionnaires in the study. The purpose of employing this method is to describe the nature of a situation as it exists at the time of the study and to explore the cause/s of particular phenomena.
This study will determine whether hourly employees are motivated by financial rewards while people in management are motivated by recognition of their work. Specifically, the study will determine their level of work responsibility, the factors that affect their level of motivation and de-motivation, their level of satisfaction in their current job, the factors that make them stay with or want to leave their current job, their level of satisfaction with their compensation, the presence of benefits and opportunities, the management style, and their professional relationship with peers and superiors.
The primary source of data will come from a researcher-made survey questionnaire that will be given to the respondents. The respondents of this study will be randomly selected office workers within the city.
For this research design, the researcher will gather data, collate published studies from different local and foreign universities and articles from social science journals, distribute sampling questionnaires; arrange interviews; and make a content analysis of the collected documentary and verbal material. Afterwards, the researcher will summarize all the information, make a conclusion based on the null hypotheses posited and provide insightful recommendations on the effectiveness of rewards and recognition programs in motivating employees in their work.
Respondents of the Study
The general population for this study will be composed of 200 workers, both from rank and file and management level, with offices located within the city,
The researcher will use cluster and random sampling. First, the researcher will cluster five (5)-identified companies within the city that has employee-incentive plans, and classify subjects according to their work responsibility. From each classified cluster of subjects, the researcher will randomly pick respondents for the questionnaire
To facilitate the sampling, the researcher will seek the aid of the human resources department of each of the identified companies in sorting out employees according to their work-level in the company (rank and file or management level). From the sorted list, the researcher will randomly pick the respondents to the questionnaire. The researcher will pick 20 respondents per work-level from each of the five companies for a total of 200 respondents.
Instruments to be Used
To determine whether hourly employees are motivated by financial rewards while people form the management are motivated by recognition of their work, the researcher has prepared a questionnaire for 200 respondents.
Validation of the Instrument
For validation purposes, the researcher will initially submit a survey questionnaire and after approval, the survey will be given to ten respondents. After the survey questionnaire will be answered, the researcher will ask the respondents for any suggestions or any necessary corrections to ensure further improvement and validity of the instrument. The researcher will again examine the content of the survey questionnaire to find out the reliability of the instrument. The researchers will exclude irrelevant questions and will change words that would be deemed difficult by the respondents to much simpler terms.
Administration of the Instrument
The revised instrument will then be administered to the respondents of the study which will be chosen through a combination of cluster and random sampling. The researcher will exclude the ten respondents who will be initially used for the validation of the instrument. The researcher will also tally, score and tabulate all the relevant data in the survey questionnaire.
Statistical Treatment of Data
1. When all the survey questionnaire will have been collected, the researcher will use statistics to analyze all the data using the percentage to determine the magnitude of the responses to the questionnaire.
% = -------- x 100 ; n – number of responses
N N – total number of respondents